We all know the reasons why it’s important for your business to reach out to your customer via Social Media. But with all the noise coming in from Twitter and Facebook, one has to wonder are you really getting heard? To answer this you need to understand that user interactions online are very similar to [...]
Posts Tagged: ‘Twitter’
Twitter as a Customer Support Channel
As twitter continues to grow in popularity, a number of companies have chosen to use twitter as a method for customer support. Twitter is all about conversation and businesses must be an active part of that dialogue to support their brand image and customer loyalty. There are four main ways to use twitter as a [...]
Should You Drag to Share?
All sites want to increase the rate in which their users are sharing their content to grow their page views and audience. This is why social media linking has moved from the fringe to essential.
Share Bookmarking is Essential
While this may be obvious to most readers, a sharing plan should be a basic component of all [...]
